IT Manager (Industrial Gases)

Detail

【Job Description】
-Working with Regional and Local teams to deliver quality and secure IT services that are aligned with Thailand needs and meet regulatory and legislative requirements.
-Responsible for high quality, consistently clear and regular communications to promote the technology department and our services.
-Orchestrate the local IT team to work together as one single high performing agile team in support of Thailand offices
-Work closely with vendors and service providers to innovate and manage highly cost-effective IT services.
-Create and monitor key performance metrics for continuous service improvement to deliver and exceed user expectations.
-Point of contact between Regional and Local teams to implement key initiatives for the organisation.
-Implement and maintain a Problem and Incident Management process
-Develop and maintain documentation, operational IT procedures, and troubleshooting steps.
-Embrace and champion operational excellence at all levels of IT/IS operations in all the teams in Thailand

【Qualification】
-Over 5 years’ experience in general IT and more than 2 years’ experience in IT client services support with major organizations
-Demonstrated experience in the management of IT staff
-Experience in general IT governance (organizational management, technology evaluation, vendors management, program planning, etc.)
-Project Management and hands on IT Support experience
-Well-rounded IT technical knowledge across end user computing environments and ITIL service management
-Relevant certifications (e.g. Information Technology Infrastructure Library, Microsoft Certification, Certified Information Security and/or Project Management Professional, …) are a plus.
-Fluent in English, both spoken and written (C1 English level) and local language (Thai)
-Experience with different cultures and languages in Asia would be a plus
-Bachelor/Diploma or equivalent through experience.

【Allowance & Benefit】
- Annual Leave 13 Days/Year
- Diligent Allowance
- Uniform
- Provident Fund
- Social Security
- Annual Health Check up
- Bonus 1Time/Year (June)
- Raise Salary upon the company structure

【Working Hour】
-Monday – Friday (08.00 – 17.00)