IT Engineer

Detail

　　【Job Description】
　　　　 - Provide Tier 1 IT support for users (PCs, networks, printers, and IT devices)
　　　　 - Troubleshoot and resolve daily hardware and software issues independently
　　　　 - Install, configure, and maintain IT systems and infrastructure
　　　　 - Manage IT assets, including inventory of computers, servers, and network devices
　　　　 - Monitor and maintain server rooms and data center environments
　　　　 - Support GMP computerized systems across their full lifecycle (requirements, validation, maintenance)
　　　　 - Ensure data integrity, user access control, and backups in compliance with regulatory standards (FDA 21 CFR Part 11, EU Annex 11)
　　　　 - Support audits by maintaining system qualification, documentation, and access reviews
　　　　 - Coordinate with internal teams and external vendors on IT-related projects
　　　　 - Maintain documentation and logbooks in line with GDP requirements

　　【Qualification】
　　　　 - Bachelor’s degree in Computer Science, IT, or related field
　　　　 - Minimum 6 years of experience in IT infrastructure or application support
　　　　 - Strong knowledge of Microsoft platforms and technologies
　　　　 - Experience with data center / server room operations
　　　　 - Familiar with virtualization (e.g., Hyper-V) and networking (e.g., Cisco)
　　　　 - Understanding of GMP/GDP, data integrity, and computerized system validation
　　　　 - Good communication skills in Thai and English
　　　　 - Self-motivated, able to prioritize tasks, and work independently
　　　　 - Team player with strong coordination and problem-solving skills
　　　　 - Flexible to support overtime during maintenance or shutdown periods

　　【Allowance & Benefit】
　　　　 - Provident fund
　　　　 - Medical coverage (OPD/IPD)
　　　　 - Lunch provided
　　　　 - Uniform provided

　　【Working Hour】
　　　　Mon - Fri（07.30-16.00）