IT Support (General Trading Company/Near MRT)

Detail

【Job Description】
Main Job Duties
-Provide technical support to end-users for hardware, software, and networking issues via phone, email, and in-person.
-Install, configure, and maintain computer systems, printers, and other peripheral devices.
-Monitor and maintain company networks and systems to ensure optimal performance.
-Troubleshoot system and network problems, diagnosing and resolving hardware or software faults.
-Document issues and solutions in the service desk system, maintaining accurate support logs.
-Assist with onboarding and offboarding of employees, including account setup and equipment provisioning.
-Support IT asset management and inventory tracking.
-Ensure adherence to IT policies, procedures, and security protocols.

Other Duties:
-Develop and maintain custom business applications using Microsoft Power Apps to enhance operational efficiency.
-Automate workflows and integrate systems using Power Automate, improving routine task management and data processing.
- Collaborate with business units to understand automation needs and provide innovative IT solutions.
-Assist with testing and deployment of new IT systems or software updates.
-Participate in IT projects and initiatives as assigned.

【Qualification】
-Male/Female, Age 24 – 32 years old
-Bachelor’s degree in Information Technology, Computer Science, or related field
Working Experience
-IT Support or a similar technical role
-Experience with Microsoft Power Platform (Power Apps, Power Automate) is highly desirable.
-New graduates with programming knowledge will also be considered.
Skill
-Programming Language (C, Java)
-Proficiency in Windows OS, Microsoft 365, and network troubleshooting.
-Strong problem-solving and communication skills.
-Ability to work independently and collaboratively in a team environment.
-English (Communication)

【Allowance & Benefit】
-Provident Fund
-Group insurance (After Probation)
-Traveling Allowance for business trip
-Annual Health Check-up / Annual Flu Vaccination
-Bonus will be paid twice a year, based on the corporate profits and individual performance.
-Telephone, Laptop (For Business)

【Working Hour】
Monday-Friday, 8.30-17.00