Lounge Staff - Japanese Speaking / Travel agency / JLPT N2-N1 / New Graduates Are Welcome / BTS Asok

Detail

【Job Description】
- Guest Reception & Hospitality: Welcome Japanese clients visiting the lounge and deliver high-standard hospitality and front-of-house customer care.
- In-Lounge Sales & Consultation: Introduce, advise, and promote travel products, lounge services, and related packages to walk-in customers.
- Customer Support & Service Handling: Respond to client inquiries, booking requests, and feedback promptly in Japanese via face-to-face, phone, and email.
- Lounge Environment Management: Oversee daily lounge operations to ensure the area remains comfortable, presentable, and aligned with brand standards.
- Internal Coordination: Liaise between Japanese clients and Thai team members or management to ensure smooth communication and service fulfillment.
- Daily Administration & Reporting: Manage visitor logs, update customer interaction records, and handle basic administrative sales reporting.

【Qualification】
- Female
- Age : 21-28 years old
- JLPT N2-N1
- New graduates are welcome
- 2 years of experience in customer service is an advantage.

【Allowance & Benefit】
- Cost of living
- Language allowance
- Social insurance
- Medical group insurance
- Health check up
- Provident fund
- Bonus

【Working Hour】
Mon to Fri 09:00–18:00